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About Our Company

Our headquarter was inaugurated at a prime business location in Kampala (Capital city of Uganda) in names of ROYAL PHARMA 2011 LIMITED as on July 11, 2011.

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Mission Statement

To be the best (as determined by our customers) marketers, vendors.

From our offices across Uganda, we support the sales office/warehouse that stock products for country wide clients, selling to resellers, corporate clients and direct clients. We value our esteemed clients and give our full support to them in our services. From time to time we make our professional market research and get analysis of required product lines to our clients to satisfy their needs up to date on timely basis.


Quality Statement

Our quality objective.

Royal Pharma 2011 Ltd., Kampala prioritise quality management and continual improvement in its business operations and development.

Our quality objective is to support our goals and our quality system in meeting the requirements of customers by delivering defect-free Quality products and services to them on-time. To do this we must accept ownership of our work and participate in activities to continuously improve value.


Quality Policy

Excellence Without Exception.

Quality begins and ends with each person at our offices. We will continually improve quality in sales and services to provide our customers better value (as determined by our customers) than any of our competitors.

Customer satisfaction demands us to assure that overall quality, and reliability continually improves. At our offices each employee is personally responsible and is required to take ownership of his or her work, job, or service provided.

By working toward “Excellence Without Exception,” Royal Pharma 2011 Ltd., will continue to be the environmentally friendly, cost efficient, solutions provider that our customers expect.


Our Values

Royal Pharma 2011 Ltd., takes seriously its aim of inspiring a healthier and happier world, as reflected in our core values:

Trust

Respect, integrity and candor guide our actions to do the right thing

Care

Our people and customers inspire us to act with commitment and passion

Innovation

We cultivate an open and entrepreneurial mind-set in all that we do

Partnership

We work collaboratively with each other and our partners to win together

Dedication

We work with rigor, simplicity and agility to deliver exceptional results